X-VISION OPTICS RETURN POLICY
If you are not satisfied with your new X-Vision Optics Product, you may return the UNUSED item within 30 days from order date for a refund or replacement. To qualify for refund or replacement, unused products must be returned in their original packaging with all tags, stickers, and product accessories attached and included (no missing pieces or parts).
- Contact X-Vision Optics at 1.833.993.2383 to obtain an RA number.
- Provide us with your order information and reason for the return.
- Returns must include the issued RA Number on the box and will not be accepted without this number.
- Then return your unused product, in its original box with all tags, accessories, manuals, stickers, and accessories within 30 days of the purchase date for an exchange or refund.
- Non-defective returns will be charged a 20% restocking fee.
- Returns without the complete original packaging will not be accepted. Shipping and handling is non-refundable except in the case of defective merchandise.
- Shipping and insurance for returned merchandise must be pre-paid by the customer via UPS or FedEx.
- Please allow 4-6 weeks from the date we receive the return for credit check. This refund will be less your original shipping fee as well as the 20% restocking fee.
Please ship all return merchandise to the following address:
Attn: Returns Dept
5140 Moundview Drive
Red Wing, MN 55066